![]() This is what they tell you if you ask them to speak to a supervisor. Contacting them is a nightmare and if you manage to get anyone on the phone, rest assured that they will be ZERO help and will simply repeat what representative, a guy being investigated by a number of regulatory agencies including the department of justice tells them to say, "we are the highest authority". Apple Pay does not insure your money nor are they even able to give you something as simple as a receipt proving the transaction has been made. Using Apply Pay for ACH simply does not make sense as they are far inferior to a standard bank. The transaction instead went through as a regular ACH transfer. This transaction should have been instantaneous and it was promised as being an immediate transaction. I tried to transfer $9500 from my Apple Pay to my Ameritrade account. The software as version 9 caused customers like me tremendous problems. I have nothing good to say about Apple Pay. They lie and cheat and they do not reply to customers with respect or even the most basic courtesy. They extort money from customers and do not send them the way that they are supposed to. These people are simply incompetent criminals They referred me to the TOS where they claim that I gave them permission to hold my money for 3 business days, but nowhere in the TOS is the word three business days available. They also claim that this happened because of a computer glitch that detects unusual activity. ![]() They claim it will take another 2 business days to complete their review. To date, I still have not gotten my 9500 dollars back. Instead of apologizing and understanding that this was generated by their error, they did the exact opposite and penalized me, the customer even further. This problem is not just a problem that I have, it is a problem that anyone who tried to transfer funds without the version 12 would have experienced. This happened through no fault of my own, as there was no option to choose the 1% method instead of the regular useless ACH. The problem resulted because the transfers showed up as ACH transfers instead of Apple Pay iPay transfers. This was done despite the fact that all accounts used were in my name and I have excellent credit. Then, adding insult to injury, they suspended my account and told me I could not get any information for at least 3 Business days. They did NOT complete the transfer in the way it was supposed to have been completed. ![]() Comments: It has been an unmitigated disaster. ![]()
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